Shipping policy
Shipping Policy
At Novanest, we work to make your shopping experience simple and convenient.
Order Processing
Orders are processed after payment is confirmed. Processing times may vary depending on product availability and order volume.
Shipping Times
Estimated delivery times depend on the shipping method, destination, and supplier. Any available delivery estimates will be provided at checkout or in your order confirmation.
Tracking Information
When tracking information is available, it will be shared with you so you can follow your shipment.
Shipping Delays
Delivery may occasionally be delayed due to weather, carrier issues, customs, or other circumstances outside our control.
Incorrect Shipping Information
Please review your shipping address carefully before placing your order. Contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed after an order has been processed.
Contact Us
If you have questions about shipping or your order, please contact Novanest through our Contact page.